TiVo Hacked, Customers Email IDs Stolen

Those customers who have signed up to get email updates and newsletter from well-known TV video recording service provider TiVo must keep a close look on their email accounts after it emerged that TiVo customer information held by a third party promotion company Epsilon was exposed to unwanted persons by an illegal entry breach to its customer database.

The security breach, which is acknowledged in the press release by both the companies, has lead to at least the first name and email address of many TiVo customers being stolen, potentially opening up their email accounts to deluge of phishing attempts and spam messages as the attackers seek to profit from their work.

TiVo Customers Email IDs Stolen

TiVo has reiterated that customer credit card information and service information remains secure due to the fact that Epsilon is only used for promotion services and does not have access to the any personally identifiable information.

Assaults on customer e-mail databases have increased historically few months, with TiVo the latest in a long list of companies including McDonalds and online art community DeviantArt to have had e-mail addresses stolen. It seems that not only was TiVo affected in the Epsilon breach, other companies including JP Morgan Chase and Kroger were also impacted by the breach.

In case you are a TiVo customer and are worried about geting unsoicited emails, make sure to scan all email attachments with a virus scanner before opening. Do not open emails from senders whom you don’t trust and never give out any personally identifiable information if asked through emails.


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