How to Fix the 5E Error in Canon Printer

The Canon 5E error is an annoying one which comes for 2 reasons. One is your color ink is empty. The only thing you can do now is to get a new Canon color ink as n one of the other things will work unless you have both the cartridges not empty. But if you have a new cartridge but still unrecognized you can read the below method to reset counters and EEPROM of the printer. One more reason why this error comes is when your waste ink pad is full. This can also be fixed with the below method by resetting the waste ink pad. First of all, download the MPTool software for Windows from The MPTool is designed for service works with the printer Canon MP-Series when in Low-Level mode. Currently supported printer models include MP150, MP160, MP170, MP180, MP450, MP460. MP150, MP160, MP170, MP180, MP450, MP460.

Thanks for the fix provided at which worked very well for me.

Before starting the MPTool, you need to put the printer into a low level mode used exclusively for servicing. Below are instructions on how to do it.

Step 1. Remove the printer’s power cord for a moment.

Step 2. Then, while replugging, hold down the ON/OFF button and keep holding the ON/OFF button down til you see the green light on the button.

Step 3. The green button will light up instantly. Keep holding the on/off button down and press and release the Stop/Reset button once. This is the button which is has a red inverted triangle with a red circle in it.

Step 4. Now the green power light will light off and the yellow Alarm light will start glowing. This means the printer is now in service mode.

Step 5. Now you can launch MPTool which will detect the printer and read info. You can use the MPTool to reset ink counters, reset ink level, reset EEPROM data, but dont erase the EEPROM data unless you know what you are doing. Unplug and replug the printer ans restart it normally to start the printer again in normal mode.

About this entry