My 3 year old Western Digital 3 TB HDD suddenly started acting up one day and when I plug in my WD External HDD, it gets mounted as a CD Drive and nothing else shows up. Under the device manager in Windows, it shows up as a “WD HARDWARE ERROR USB Device”. The lights on the drive glow up but I cant see my files on the hard drive. This happened all of a sudden one fine day. I tried searching all solutions available on the internet and I found many issues with the WD SES Device but that’s not my issue.

I tried downloading WD’s Data LifeGuard Diagnostics for Windows and check up on the health and SMART status of the drive. It showed the drive but mounted as 0 GB. I checked the drive’s warranty on our website but unfortunately it got expired then, and I could not get a replacement.

“I removed the drive and connected it to my PC and luckily the drive showed up correctly as 3 TB under device manager and no more “WD Hardware Error USB Device” message. So, I decided the problem is with the logic control board on the drive and not the HDD. For some reason, my partitions on the drive did not show up. I fired up the WD’s Data LifeGuard Diagnostics for Windows and performed a quick erase of the drive. After erasing, I opened windows partition manager and formatted the drive in NTFS and voila, I got the drive showing up as full capacity again. Till then, I have been using this as an internally mounted HDD and have no problems. So, if you face the WD Hardware Error USB Device error, don’t spend wasting time and pry open the drive to mount the internal HDD to salvage your data.

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts


Asus ZenFone AR released in India through Flipkart

The most awaited Zenfone AR featuring a 5.7-inch QHD (1440 x 2560 pixels) SuperAMOLED display with Corning Gorilla Glass 4 is finally released with a price tag of 50K at the Flipkart website in India. Read more…


Sony D10 is clean and tight

Recently got hold of a Sony SA-D10 multimedia speaker system for my laptop. All I wanted was a 2.1 channel system with decent power output and tighter bass. I researched on Edifier C3 and Sony Read more…


Nomad Ultra Rugged 3 in 1 Universal Cable

I bought this cable during a travel at the airport electronics shop. Since then, this has been my favorite cord. It has been in and out of bags and cases multiple times every day and Read more…